Frequently Asked Questions
Everything you need to know about your RØDE audio gear and shopping experience.
Are the products sold on this store authentic RØDE gear?
Yes, as the official Brand Store, all products including microphones, interfaces, and accessories are 100% authentic and come with a full manufacturer warranty.
How long does shipping take for my order?
Standard shipping typically takes 3-5 business days. Express shipping options are available at checkout if you need your audio equipment for an upcoming production.
What is the return policy for microphones and electronics?
We offer a 30-day return policy for items in their original packaging. Due to the precision nature of audio electronics, items must be returned with all original accessories and cables.
How do I register my product for the extended warranty?
After your purchase, you can visit the RØDE website and use your serial number to register your product. Many of our microphones qualify for a 5 or 10-year extended warranty upon registration.
Do you ship internationally?
Yes, we ship to most countries worldwide. Please note that international orders may be subject to local customs duties and taxes upon arrival in the destination country.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and modern digital wallets like Apple Pay and Google Pay for a secure checkout.